Privacy policy

Last updated: March 22, 2026

Dermastation operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the 'Services'). Dermastation is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy is not legal advice, and you are responsible for ensuring its accuracy and complying with applicable laws.

PERSONAL INFORMATION WE COLLECT OR PROCESS
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or refund.
- Communications with us including the information you include in communications with us, for example, when sending a customer service message.
- Device information including information about your device, browser, or network connection, your IP address, and other identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact.

PERSONAL INFORMATION SOURCES
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide information.
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION
- Provide, Tailor, and Improve the Services.
- Marketing and Advertising.
- Security and Fraud Prevention.
- Communicating with You.
- Legal Reasons.

HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:
- With Shopify, vendors and other third parties who perform services on our behalf.
- With business and marketing partners to provide marketing services and advertise to you.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation.

RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your activity on the Services. See the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information via the Shopify Privacy Portal.

THIRD PARTY WEBSITES AND LINKS
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies.

CHILDREN'S DATA
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

SECURITY AND RETENTION OF YOUR INFORMATION
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, etc.

YOUR RIGHTS AND CHOICES
Depending on where you live, you may have:
- Right to Access / Know.
- Right to Delete.
- Right to Correct.
- Right of Portability.
- Managing Communication Preferences (opt out of promotional emails).
If you reside in the UK or European Economic Area:
- Objection to Processing and Restriction of Processing.
- Withdrawal of Consent.

COMPLAINTS
If you have complaints about how we process your personal information, please contact us at hello@dermastation.co.uk.

INTERNATIONAL TRANSFERS
We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the EEA or UK, we will do so in compliance with applicable laws.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.

CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, please contact us at hello@dermastation.co.uk.